Refund policy

We want you to be comfortable with what you have bought. Because this is an ingestible Ayurvedic product, we can only take back jars that are sealed and unused.

Returns

• You can ask for a return within 7 days of delivery.
• The jar must be unopened, with the seal intact and in its original box.
• Opened jars cannot be returned or refunded, for hygiene and safety reasons.

How to raise a return

Call or WhatsApp 8750303037, or email care@premiumage.in, with:

1. Your order number
2. The reason for the return
3. A photograph of the sealed jar and the box

We will confirm the return and arrange a pickup, or share the return address if pickup is not available at your pin code.

Refunds

• Once we receive the jar and confirm the seal is intact, we issue the refund within 15 days.
• The refund goes back to the account or card you paid from.
• Shipping is free on all orders, so there is nothing to deduct.
• Return pickup is free.

Damaged, wrong or missing items

If you receive a damaged jar, the wrong item, or an incomplete order, email us within 48 hours of delivery with photographs. We will replace it or refund it in full, including shipping, at no cost to you.

Cancellations

Orders can be cancelled any time before dispatch. Email or WhatsApp us with your order number and we will refund you in full within 15 days. Once the order has been dispatched, it falls under the return policy above.