Shipping policy

We ship across India.

Dispatch and delivery

• Orders are dispatched within 1 working day of payment.
• Delivery takes 2 to 5 working days from dispatch, depending on your location.
• Metro cities are usually quicker than tier-2 and tier-3 towns. Remote pin codes can take longer.
• Orders placed on Sundays and public holidays are processed on the next working day.

Shipping charges

• Shipping is free on all orders across India.

Tracking

Once your order leaves our warehouse, we send the tracking link by SMS, WhatsApp and email. If you have not received it within 2 working days of ordering, write to care@premiumage.in with your order number.

Address accuracy

Please check your address and phone number before you pay. We are not able to change the address once the order has been handed to the courier.

Failed delivery

Couriers attempt delivery up to 3 times. If nobody is available, the parcel comes back to us. We will contact you to arrange a re-ship, We will tell you the reshipping charge, if any, before we send it out again.

Damaged parcels

If the outer packaging is torn or the seal is broken, do not accept the parcel. If you have already accepted it, email us photographs at care@premiumage.in within 48 hours of delivery and we will replace it.

Payment

We currently accept UPI, debit and credit cards, and net banking through Razorpay. Cash on delivery is not available at the moment.